At The BioBox, we undergo a very strict process that is easy and efficient in order to have your stem cells preserved.
Once you have inquired about The BioBox, whether through your physician or through us directly, you will be able to enroll via our website. After enrolling, we will ship your collection kit to your preferred address. If your collection kit will be shipped to your house/office, please don’t forget to take it with you on the day of your appointment. On the day of the procedure, your physician will collect your samples in our specially designed kit and will prepare it for shipping. Once your kit is ready for shipment, the pre-printed return label must be filled out and the returning box must be dropped off at your local FedEx office or scheduled for same day pick-up. When your samples arrive, our scientists will perform the necessary tests to ensure that they are ready for preservation. Once testing is completed, your samples will be placed in our cryopreservation room and stored until needed.